Binance Australia Fined A$10 Million Over Customer Losses

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What to know:

  • Binance Australia was fined A$10 million after misclassifying most customers, causing significant trading losses.
  • Over 85% of users accessed high-risk derivatives without proper safeguards, impacting nearly 600 customers.
  • ASIC cited poor onboarding, compliance oversight, and employee training as key failures leading to A$12 million in client losses.
Binance Australia Fined A$10 Million Over Customer Losses

Binance Australia has been handed a hefty fine of A$10 million, equivalent to $6.9 million, after a court ruled that a local unit of the cryptocurrency exchange incorrectly classified most of its customers, resulting in financial losses.

According to a Bloomberg report, on March 27, 2026, the problem is related to Binance Australia Derivatives, which is operated by Oztures Trading Pty Ltd. This company failed to correctly categorize over 85% of its customers as wholesale customers between July 2022 and April 2023.

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This meant that hundreds of regular customers were able to access high-risk crypto derivatives without the proper safety features that Australian law requires.

The Australian Securities and Investments Commission (ASIC) indicated that the error put almost 600 customers at risk of complex and risky crypto products. As a result of the error, the customers incurred A$8.66 million in trading losses and A$4 million in fees.

It is vital to note that the court indicated that the error resulted from the company’s poor customer onboarding systems, compliance oversight, and training of employees.

Joe Longo, the ASIC Chairperson, pointed out that this is not a minor technical mistake. “This failure directly caused A$12 million in losses to clients and should serve as a clear warning to all crypto companies operating in Australia,” Longo said.

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Binance’s Ongoing Regulatory Challenges

This is not the first time Binance has encountered legal and regulatory problems. The global crypto exchange has come under fire in various nations over issues regarding compliance and licensing. The founder of Binance, Changpeng Zhao (CZ), stepped down as CEO in November 2023 and went to prison for four months, where his company ended up paying a multibillion-dollar fine.

In 2025, CZ was pardoned by U.S. President Donald Trump and has since remained the biggest shareholder at Binance, shaping the strategic direction of the firm. Currently, the CEO of the firm is Richard Teng.

Binance has been under various investigations and lawsuits over its non-compliance issues, licensing problems, and money laundering activities. This recent fine in Australia is a reflection of how regulators are cracking down on crypto exchanges around the world to comply with local regulations.

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