NOWPayments is the ecosystem for running your entire crypto business: payments, mass payouts, conversions, and treasury management, all on infrastructure that processes millions of transactions each month. Our platform already delivers 99% of payments in under a minute and payout speeds below one second through the email payout solution.
Today, we’re introducing a new set of platform enhancements. This update focuses on the small details that shift a platform from dependable to truly exceptional, such as saving a team five minutes, preventing a single misstep, or quietly removing a step that was never needed.
What’s New?
This update includes several important improvements that make NOWPayments more convenient for partners, merchants, and their customers. Here’s a breakdown of the key changes.
Custody‑First Onboarding
What’s changed:
The signup process is now custody-first from the very start. Changes are as follows:
- A Consolidated Custody Agreement offered at registration.
- A refreshed zero‑state dashboard that feels clean and welcoming, with no wallet required.
- Custody activated and an API key generated automatically after email confirmation, without any need to add a payout wallet.
Why it matters:
Partners with its custody option may now integrate immediately without the redundant wallet creation step. This eliminates friction and respects the user’s expectations, leaving the platform feeling immediately operational.
Whitelist Address Labels
What’s changed:
Now you can have a custom label for every whitelisted address:
- When you add an address to the whitelist manually, assign it a label.
- Include labels directly in your CSV import file for bulk address uploads.
- Edit the label of any existing address in your whitelist.
- Labels are displayed clearly in the whitelist address list.
- The same labels appear when you create a custody payout, so you always know which address you are selecting.
Why it matters:
Labels turn cryptic addresses into recognizable names, cutting selection errors and speeding up payout reviews. Your team can instantly identify where funds are heading, even from a phone screen, and approve with confidence.
Multi‑User Whitelist Permissions
What’s changed:
We’ve added a dedicated “Whitelist” permission for sub‑users.
Here are the three access levels:
- View: see whether whitelisting is active and its status.
- Edit: manage addresses, labels, and IP whitelist settings; all critical 2FA confirmations are sent exclusively to the master account.
- Disable: the section is hidden entirely from the sidebar.
Why it matters:
It is now possible for teams to delegate whitelist duties without sacrificing security. The master retains full control through mandatory 2FA, while day‑to‑day updates happen faster and without bottlenecks.
Access Lockdown for Deactivated Partners
What’s changed:
We audited every endpoint and blocked access entirely for partners whose accounts are deactivated or inactive. Previously reachable areas are now completely closed off the moment an account status changes.
Why it matters:
This ensures that once a partnership ends, the account cannot interact with the system in any way. It hardens overall platform security and gives every active user the peace of mind that their ecosystem is fully protected.
Flawless Memo Handling
What’s changed:
We corrected how memo‑bearing addresses are validated against the whitelist during manual mass payouts. In custody, we now guarantee the correct memo is assigned to each address, even when you hold multiple addresses for the same coin.
Why it matters:
These refinements eliminate rare but serious errors where funds could be misrouted due to wrong memo assignment or false whitelist rejections. Payout precision becomes absolute, giving operators total confidence that every transaction will land exactly where intended.
CoinTracking Joins the “Trusted By” Section
What’s changed:
We added CoinTracking, a well‑known crypto tax and portfolio tracking service, to the “Trusted by” area on our website.
Why it matters:
When you have a partner like CoinTracking, it gives you a level of credibility and social proof. Businesses already using CoinTracking for tax compliance will see a trusted name and be more confident to explore NOWPayments as their payment and payout infrastructure.
Benefits of the New Features
- Custody users get API keys activated right after email confirmation, no wallet setup needed.
- Whitelist labels allow you to identify addresses and avoid payout errors.
- Team delegation is still safe, since all critical 2FA confirmations are controlled by the master account.
- Deactivated partners are completely locked out, reinforcing safety across the ecosystem.
- Memo handling has been tightened so every payout lands with the correct details.
- The CoinTracking partnership adds an extra layer of trust for compliance‑minded businesses.
Conclusion
These updates make NOWPayments more efficient and convenient for daily operations. Instant custody onboarding, clear address labels, secure team delegation, full account lockdown, and flawless memo handling give you more control with less manual effort. The CoinTracking partnership adds an extra layer of trust for compliance‑minded businesses.
We keep refining the ecosystem so you can focus on scaling, not on workarounds.
Thank you for growing with us.
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