AI was supposed to take scammers’ jobs, but it gave them superpowers instead

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For anyone worried that AI would eliminate every profession except the one sending messages about your frozen crypto account, there’s unwelcome news for that last bastion of human enterprise. Fraud has found an automation budget.

Scamming has always required a surprising amount of manual labor. Romance scams need someone to keep a conversation going for weeks, investment fraud needs someone to answer questions and maintain a believable identity, and impersonation scams need someone to keep the act together long enough to transfer money. AI can now do more of that work, meaning the same criminal operation can reach far more people without adding more humans.

That’s what FATF president Giles Thomson meant when he told the Financial Times this month that AI could let “one or two people in a basement with a very big server” do work that once required a much larger scam operation. It’s a grimly efficient version of the productivity boom every other industry has been promised.

The important change isn’t that AI is about to make scammers unemployed. It’s that every scam becomes cheaper to run. One person can maintain more fake identities, carry on more conversations, and attempt more fraud at the same time, which means criminals don’t need a giant operation to create the appearance of one.

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For an industry built around stealing other people’s money, that’s a fairly compelling productivity gain.

Fraud has discovered scale with AI

Chainalysis found average on-chain revenue of $3.2 million per scam operation with observed links to AI vendors, compared with $719,000 for operations without those links, or roughly 4.5 times as much revenue per operation.

That doesn’t mean buying an AI subscription automatically quadruples a criminal’s income. Larger operations may simply be more likely to buy sophisticated tools, and Chainalysis can’t see every use of AI through blockchain data.

What the numbers do show is why criminals have an incentive to automate.

Traditional confidence fraud is labor-intensive because somebody has to maintain the illusion. A fake investment adviser needs to answer questions, a romance scammer needs to remember previous conversations, and an impersonator needs to sound enough like a colleague or executive that the target doesn’t become suspicious.

AI makes that attention cheap. Criminals don’t need software to feel empathy, only software that can imitate empathy well enough to keep someone talking.

That allows one operator to maintain more conversations, in more languages, for longer periods of time, while generating convincing documents, images, voices, and identities around them. The expensive part of the scam used to be maintaining the human performance. Increasingly, parts of that performance can be rented from a model.

The losses are already substantial. The FBI’s summary of its 2025 Internet Crime Complaint Center report recorded 22,364 complaints containing AI-related information and approximately $893.3 million in adjusted losses.

Those cases include fake romantic identities, business impersonation, and other forms of fraud built on convincing someone they’re dealing with a real person.

An AI provider has documented an even more direct example of the staffing change. Anthropic’s August 2025 misuse report described an actor using Claude Code in an extortion campaign targeting at least 17 organizations.

According to Anthropic, the model assisted with parts of the technical work, analyzed information, and helped prepare extortion demands that sometimes exceeded $500,000. The company subsequently banned the accounts and shared information with authorities.

The important part isn’t the particular model or the number of victims. It’s that work that might have previously required different people with different skills can now be coordinated by one operator, with software helping across several parts of the operation.

The victim doesn’t see that smaller organization. They see a convincing email, a believable identity, a professional-looking service, or a person who appears to know exactly what they’re talking about.

AI lets a tiny operation present the surface area of a much larger one.

For crypto, that can be particularly effective because the distance between persuasion and payment is so short. A scammer can spend days or weeks building trust, but once the victim agrees, moving crypto can take seconds. Making the first part cheaper means criminals can push far more people toward the second.

The scam factories aren’t disappearing

There’s a tempting joke in all of this about AI taking scammers’ jobs, but it stops being funny around the people working inside actual scam compounds.